Heat-Line Team

Heat-Line is a Canadian-owned and operated company that since 1988 has dedicated its resources to the development of advanced heating cable solutions. Founded by a master commercial/industrial electrician, Heat-Line is committed to developing products out of necessity, providing products that meet the needs and challenges of those individuals that call some of the most extreme cold climates home. There are many companies that sell heating cables; Heat-Line provides solutions.

The company is led by an experienced leadership team which includes Matthew Roberts, President; Brent Heise, Vice President of Sales and Technology; Laura Roberts, Vice President of Quality Management; Lorne Heise, Vice President of Product Development and Innovation and co-founder of Heat-Line; and Robin Heise, Vice President of Finance and co-founder of the company.

Supporting the leadership team is a multidisciplinary group of professionals across sales, operations, production, engineering, marketing, finance, and customer support. Heat-Line also works closely with a network of independent sales representatives across Canada and the United States, providing regional expertise and localized support for plumbing and electrical markets throughout North America.

Delivering exceptional customer service is one of Heat-Line’s top priorities. From start to finish, the friendly and knowledgeable personnel deliver quality customer service that begins with your initial inquiry and continues from helping you select the right freeze protection system for your particular application to product installation, future maintenance, and any questions or concerns that you have along the way. The ability to develop products that meet the challenging needs of individuals in cold climates relies solely on the ability to communicate and understand the requirements of the customer.

Heat-Line products offer cost-effective operation and maintenance reliability that no traditional heating cable or heat tape can match. All Heat-Line products are manufactured using advanced self-regulating heating cable. Heat-Line systems save time and money when compared with traditional constant wattage heating cable/tape systems.

Over the years Heat-Line has received many nominations and awards. In 2001 Heat-Line was awarded two of the most coveted awards in the Hardware Business in Canada for the Paladin and EDGE-CUTTER products: CHHMA “Best New Canadian Product” and the CHRA Innovative New Product Award. In 2013, Heat-Line was awarded the Business Achievement Award from the Haliburton Highlands Chamber of Commerce.